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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Worley

August 20, 2024

5  out of  5
rating by Michael Worley
"I've known Jim Young and his insurance agency for thirty years, great folks to work with,...."
We responded:
"Thank you for your kind words. We value you as a long term customer. Jim & team"
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Mike Carratello

July 24, 2024

5  out of  5
rating by Mike Carratello
"Brent and Jim have been very helpful, efficient, kind, and friendly. They are always ready to help and answer questions. We highly recommend them and this office."
We responded:
"Thank you for your kind words about Brent and our team, Mike! We're glad to hear we've been helpful, efficient, kind, and friendly. Your high recommendation means a lot to us! -Jim"
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Alton Lash

July 17, 2024

5  out of  5
rating by Alton Lash
"Angie at Jim young State Farm was amazing she helped me with my claim. I wasn't even a customer and she went out of her way to make sure that my claim was taking care of. Very nice people and amazing staff."
We responded:
"Alton, so glad Angie was able to assist you with your claim. If we can help you with your insurance needs, please let us know. Jim & team"
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Cherie Lachocki

July 16, 2024

5  out of  5
rating by Cherie Lachocki
"I have been dealing with Jim Young State Farm Agengy for almost a year. Because of Brent Burgess’s outstanding customer service as well as the substantial lower rates I have been quoted, I have switched over both my homeowners and car insurance to State Farm. I am definitely going to refer this agency to my family and friends."
We responded:
"Cherie, we’re delighted to hear about your experience with our Jim Young State Farm agent office and Brent! It’s wonderful that Brent’s customer service assisted you with switching both your home and car insurance to us. Thank you for your support and for your recommendations! Jim "
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Hamonica Clark

June 13, 2024

5  out of  5
rating by Hamonica Clark
"I recently called State Farm for a home/auto insurance quote and was connected with agent Brent. Brent has done an amazing job explaining things in a way that's easy to understand and assisting in all my insurance needs. She has also been very thorough with responding to emails and text messages. She hasn't missed a beat! I am very pleased with the service and efficiency that Brent has provided thus far. I highly recommend this agent."
We responded:
"Thank you for your kind words about Brent! We're thrilled to hear she has been thorough, responsive, and helpful in assisting with your home and auto insurance options. We're glad you're pleased with our team's service and efficiency. We appreciate you! -Jim"
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John Keith

May 28, 2024

1  out of  5
rating by John Keith
"Just wait....to be continued."
We responded:
"John, we're sorry to hear that your experience hasn't met your expectations. Please reach out to us directly at (336) 379-1040 so we can address your concerns. Thank you. -Jim"
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Simone Jones

May 20, 2024

5  out of  5
rating by Simone Jones
"I have been a customer for over 10 years now and any auto insurance or renters insurance needs are always met. Today Kelly Morris assisted me in my insurance transfer, which thanks to her was breeze. Highly recommend as the entire staff have always been very helpful and have such great customer service and support."
We responded:
"Thank you, Simone, for your loyalty over the past decade & for sharing your positive experience with Kelly. I’m happy to hear she made your insurance transfer a breeze. We appreciate you & your high recommendation! Jim & team"
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Kimberly Barnard

April 27, 2024

5  out of  5
rating by Kimberly Barnard
"The best team ever have been with them for a while. When I purchased my home, I called them, and the policy was at the lender the same day"
We responded:
"Thank you for your 5-star review! Glad you had a great experience with us. We appreciate your business. Jim & team"
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Shakira Jones

April 15, 2024

5  out of  5
rating by Shakira Jones
"Kendra Kendra! Saved me over 100 in savings. Definitely get your insurance from them. I appreciate them so much for helping us!"
We responded:
"We appreciate you as well! Thank you for leaving us a review, Shakira. Glad we could help with your insurance needs. Jim & team "
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Diam Ayun

March 4, 2024

5  out of  5
rating by Diam Ayun
"Kendra is very helpful and gets whatever you need done quickly. Ive been with state farm for over 20 years and they’ve really helped insure my life and my children."
We responded:
"Thank you Diam for your kind review! We appreciate your business & glad we can help. "
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Cynthia Smith

February 28, 2024

5  out of  5
rating by Cynthia Smith
"Jim Young's office has always been so helpful and thoughtful with anything I need. You couldn't ask for a better group of people than them. Thanks to all of you at Jim Young's State Farm."
We responded:
"Happy to hear from you, Cynthia! Thank you for this review and feedback. It’s always our pleasure to assist you! Jim & team "
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Denisse Valdez

January 22, 2024

5  out of  5
rating by Denisse Valdez
"I recently worked with State Farm Agent, Brent as she helped me secure insurance coverage for my car/home, and I couldn't be more satisfied with her exceptional service. From start to finish, she consistently displayed professionalism, support, and a genuine desire to assist me in finding the right coverage for my needs. I can confidently say that I have found a reliable insurance partner who will prioritize my interests for years to come. Thank you, for going above and beyond to provide outstanding service."
We responded:
"Thank you Denisse for your kind words. We are happy that Brent was able to meet your needs. We look forward to working with you. Jim & team"
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Kelly Nelson

January 9, 2024

5  out of  5
rating by Kelly Nelson
"Haleigh and the Jim Young team are awesome to work with. I appreciate Haleigh’s support and the attention to detail she provided my family with our recent updated car policies. Thank you!"
We responded:
"Kelly, we're thrilled to hear that you had a positive experience with Haleigh and the rest of the Jim Young State Farm team. Our customers are our top priority, and it's great to know we can provide the support you need for your auto insurance coverage. Thank you for your kind words! -Jim "
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Nick Hood

November 13, 2023

5  out of  5
rating by Nick Hood
"I have been with Jim Young and State Farm for over 30 years. It is nice to have a team local to you to be able to talk to, who know you and your needs and treat you like family. I couldn't imagine not having Jim Young, Brent and the whole team working with me. I highly recommend Jim Young and State Farm Insurance!"
We responded:
"Thank you for your loyalty and kind words Nick! It’s been an honor to serve you for over 30 years. Our team at Jim Young State Farm takes pride in providing personalized service, treating you like family, and meeting your insurance needs. We’re grateful for your recommendation and look forward to collaborating with you for years to come! Jim & team "
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Karlyn Schoenfeld

October 11, 2023

5  out of  5
rating by Karlyn Schoenfeld
"Thank you to Nikki and company for her quick and accurate response to my renters policy need."
We responded:
"Thank you for your 5 star review. We greatly appreciate your business & we're glad you had a great experience with our office. Jim & team"
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Beverly Harward

July 27, 2023

5  out of  5
rating by Beverly Harward
"Best agents, staff every! Experienced, kind, caring always willing to assist in every insurance need."
We responded:
"Thank you for your wonderful feedback! We take pride in our team’s expertise & dedication to always serve you well! Jim & team "
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Michael Blanchard

July 20, 2023

5  out of  5
rating by Michael Blanchard
"I've been a State Farm member since I was a teenager first learning how to drive. 26 years later, I trust them with my auto, rental, and life insurance. Jim Young is fantastic and Kendra has been a lifesaver for me many times!!"
We responded:
"Thank you Michael for being a part of the State Farm family for 26 years! Your happiness is our top priority & we look forward to serving you for many more years to come. Jim & team "
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jake fuzletdinov

June 26, 2023

5  out of  5
rating by jake fuzletdinov
"Kendra helped me to become insured for the first time. Her help was a tremendous help. She took care of everything and got me an awesome rate!"
We responded:
"Thank you for your 5 star review and kind words. We greatly appreciate your business. Jim & team"
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Bella & Bentley Vlogs

April 10, 2023

5  out of  5
rating by Bella & Bentley Vlogs
"Both Jim Young State Farm and insurance agent Angie have provided me and my family great service. Angie communicate effectively. She was on top of everything making sure insurance claim was submitted. She was able to answer all of the questions in good time of matters. I appreciate her work a lot."
We responded:
"Thank you for your 5 ⭐️ review and nice comment regarding our staff. We greatly appreciate your business. "
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Diane Coad

April 5, 2023

5  out of  5
rating by Diane Coad
"I have been working with Angie at Jim Young State Farm at my Greensboro, NC location on Wendover Ave. The service from the beginning to the end has been exceptional. Angie walked me through the entire process and everything has gone smoothly. Thank you for making me feel taken care of."
We responded:
"Thank you for your review and kind words. We greatly appreciate your business. Referrals are greatly appreciated. Jim & team"
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Jessica Taylor

March 16, 2023

5  out of  5
rating by Jessica Taylor
"Love working with State Farm. Brent took great care of me!!"
We responded:
"Thank you for your kind review. We greatly appreciate your business. "
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Ang Nels

March 14, 2023

5  out of  5
rating by Ang Nels
"Brent is a rock star!!! always helpful anytime I need help with insurance! she really knows her stuff! excellent customer service!!!"
We responded:
"Thank you for your 5 ⭐️ review and kind words. We greatly appreciate your business. Jim & team"
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Charlie Jenkins

March 3, 2023

5  out of  5
rating by Charlie Jenkins
"Angie V and Mr. Jim Young was amazing thru my claims process. They made sure that I know what was going on from the being to the end. They made me feel like I was part of team."
We responded:
"Thank you for your 5 ⭐️ review and kind words. We greatly appreciate your business & glad we could help. Jim & team "
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Stacy Barrett

March 1, 2023

5  out of  5
rating by Stacy Barrett
"I could not possibly be more pleased with the service I get from Angie and Mr Young! They are on your team whether it's finding savings, battling a repair shop or a super quick letter for court that confirms your innocence. It's all business, but they treat you like a friend. In 28yrs of driving I've worked with many insurance companies that advertise 'best price-best coverage-best service' promises are nice> Jim Young State Farm doesn't just promise, they make it happen! No hoops to jump, no shenanigans. This will be my insurance until I stop driving."
We responded:
"Thank you for your 5 ⭐️ review and kind words. We greatly appreciate it and your business. Jim & team "
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Cindy

February 28, 2023

5  out of  5
rating by Cindy
"I have always had great service at Jim Young Insurance Company whether it is from Jim or his wonderful staff - especially Brent Burgess who I have worked with for years on all of my insurance needs as well as for my kids. It is a pleasure to do business with all of you there and I appreciate all of your attentiveness to my insurance needs. Thank You!!"
We responded:
"Thank you for your 5 ⭐️ review and kind words. We greatly appreciate it and your business. Jim & team"