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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Pettit

March 13, 2026

5  out of  5
rating by Robin Pettit
"Kelly Morris was extremely helpful. If I had not reached out to her I wouldn't have known I was completely under-insured. She contacted my other insurances and HOA and helped me understand what I needed. My experience was awesome. Kelly never seemed annoyed and was always so kind. I would absolutely recommend her."
We responded:
"We are grateful for your 5-star review, Robin! Thanks for taking a moment to share your positive rating of State Farm Agent Jim Young’s Team here in Greensboro . "
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Gary Casselman

March 10, 2026

5  out of  5
rating by Gary Casselman
"I have been working with Jim Young at State Farm since 1983, and have been through thick and thin with him all that time. He is competent, honest, responsive and always there for me. I cannot think how he could be any more effective than he is. His staff are the BEST."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jim Young’s Team. "
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Wendy Farrington

February 27, 2026

5  out of  5
rating by Wendy Farrington
"Kendra was very knowledgeable about my concerns today. Always helpful and Kind, great customer service."
We responded:
"Thank you for your kind review of State Farm Agent Jim Young’s Team. We appreciate it!"
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Wendy Allison

February 24, 2026

5  out of  5
rating by Wendy Allison
"I had a great experience with Kendra at State Farm. I’ve worked with her for years and never had a bad experience."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Chris Harrelson Sr.

February 23, 2026

5  out of  5
rating by Chris Harrelson Sr.
"I would like to say that the staff at State Farm Insurance are the greatest. I've been with Jim Young for 42yrs and they have never let me down. I would like to say keep up the great work and continue to be blessed."
We responded:
"Chris, thank you for your wonderful review of State Farm Agent Jim Young’s Team!"
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Abby Johnson

February 9, 2026

5  out of  5
rating by Abby Johnson
"I had a wonderful experience speaking with Brent and Jim at State Farm. This was my first time getting renters insurance, and they made the entire process so easy and stress-free. They were incredibly kind, patient, and helpful, and took the time to make sure I understood everything. I’m so grateful for their help and truly appreciate how welcoming and supportive they were. Highly recommend!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jim Young’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Greensboro ."
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Cedarock Gamefowl Farm

February 9, 2026

5  out of  5
rating by Cedarock Gamefowl Farm
"Good customer service"
We responded:
"Wow, thank you for the 5-star review, Cedarock! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Paltry Sun

February 3, 2026

5  out of  5
rating by Paltry Sun
"I've always had a great experience at Jim Young's State Farm. Kendra has been my agent for several years and helped me with everything ranging from my auto policies, my term and whole life, mortgage insurance, hospital income and even auto financing. Could not recommended her more."
We responded:
"Thank you for the 5-star review, Paltry! Here on State Farm Agent Jim Young’s Team, we are proud to serve our community and appreciate your recognition. "
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Joanne Moussa

January 30, 2026

5  out of  5
rating by Joanne Moussa
"Kendra is the best she is so sweet she always knows what i need even before I know what I need. She has been helping me and my husband for as long as I can remember stop by and see and let her see what she can do for you."
We responded:
"Wow, thank you for the 5-star review, Joanne! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Joanne, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jim Young’s Team is just a call or email away! "
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Hashim K

January 29, 2026

5  out of  5
rating by Hashim K
"Kendra was incredibly helpful and professional. I originally had only my business car insurance, and she helped me add my home policy smoothly and without any stress. She took the time to explain everything clearly and made sure I had the right coverage. I’m truly grateful for all the help and excellent service from Kendra and the Jim Young State Farm team. Highly recommended"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Jim Young’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Cee Black

January 28, 2026

5  out of  5
rating by Cee Black
"We've been with Jim Young SF for years and they've always been extremely helpful and nice. We love Donna and Brent, they've always gone above and beyond for us when trying to deal with some very tough life situations. Having to put in a claim is never a joy but they make things less painful by not treating us as a number, but as real people who actually care. They’re responsive, patient, and genuinely invested in helping us through the process. It’s rare to find a team that combines professionalism with so much empathy and kindness. We truly trust Jim Young SF and couldn’t recommend them more."
We responded:
"We appreciate your review, Cee. We are so happy that you had such a wonderful experience with State Farm Agent Jim Young’s Team here in Greensboro ! "
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Ryan Young

January 23, 2026

5  out of  5
rating by Ryan Young
"Have been with Jim Young State Farm for 30+ years. I have always had a great customer service. I had called and talked to Kendra for a quote on a new home purchase. She was extremely helpful in putting the quote together and answering all of my questions. Anytime I have needed something over the years, all of his staff have been helpful and quick to respond."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jim Young’s Team. "
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Kelly Young

January 23, 2026

5  out of  5
rating by Kelly Young
"We have been customers of Jim’s for 16 years now and have had the best experience with him and his entire staff. Kendra is our contact person. She is a go getter and always gives us the answers we need in a timely manner! Brent is also very helpful when we need anything."
We responded:
"Kelly, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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WILLIAM MCCRICKARD

January 16, 2026

5  out of  5
rating by WILLIAM MCCRICKARD
"State Farm Agents Jim and Brent were very friendly, helpful and knowledgeable of the different coverages needed for both my Home and Auto insurance. I would highly recommend them to anyone."
We responded:
"We appreciate your review, WILLIAM. We are so happy that you had such a wonderful experience with State Farm Agent Jim Young’s Team here in Greensboro ! "
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JL Martyn

January 14, 2026

5  out of  5
rating by JL Martyn
"I have had—and continue to have—a great experience with State Farm Insurance. My relationship with them started with mortgage insurance and then expanded into auto insurance through a bundled policy, which has been seamless and cost-effective. Brent is an exceptionally talented young lady who is incredibly smart, knowledgeable, and professional. Fair warning: don’t try to challenge her on her Jeopardy! answers—she’ll give you the question every time. Her attention to detail and confidence make the entire process easy and reassuring. Forget about challenging her on Music Trivia! I truly look forward to many long years of doing business with State Farm and highly recommend them to anyone looking for reliable insurance and outstanding service"
We responded:
"Thank you so much for sharing your wonderful experience with State Farm and Brent! We’re thrilled to hear that our team has been able to provide you with seamless, cost-effective insurance solutions and exceptional service. Brent will be especially pleased to hear your kind words—her knowledge and attention to detail truly make a difference. We look forward to continuing to serve you for many years to come. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
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Katrina Burton

January 5, 2026

5  out of  5
rating by Katrina Burton
"Kendra was great and helped me find a policy for my car. courteous"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Kendra was able to assist you in finding the right car policy and that you found her courteous. We appreciate your feedback and look forward to helping you again in the future!"
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Brandon Bullard

December 31, 2025

5  out of  5
rating by Brandon Bullard
"Great Experience. Ms.Kendra and Emily are great to work with. Kendra stayed after hours to make sure my son was added to our policy - prior to his driving test the following day."
We responded:
"Thank you for your wonderful feedback! Your satisfaction is our priority, and we appreciate you choosing us for your insurance needs!"
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Porcha Lee

December 12, 2025

5  out of  5
rating by Porcha Lee
"Thank you for always assisting me with my needs!! You are appreciated 💕"
We responded:
"You're very welcome! I'm glad we could assist you. If you ever need help again, don't hesitate to reach out. We appreciate you too!"
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Kj Wall

November 21, 2025

5  out of  5
rating by Kj Wall
"Jim Young State Farm is the best insurance company there is. His staff is always amazing, they are helpful in every way from answering Questions to explaining the process and laws of insurance. They do everything to get you the lowest and best policies that are right for you. If you have an accident they are get right on it and help you with your every need. I have been there customer since 2009. I can not say enough about how good friendly and helpful they have been to me. State Farm is the best insurance company there is in my opinion and experience. But not all State Farm agencies have the remarkable staff that Jim Young himself has. So Jim Young , to you and your staff, I thank you for all you have done for me and for the love care and support you and you staff have given me since 2009 . I am a customer for life ."
We responded:
"Thank you so much for your heartfelt and generous review! We are truly honored to have had the opportunity to serve you since 2009. At Jim Young State Farm, our goal is always to provide caring, knowledgeable, and personalized service to each of our clients, and it means the world to us to hear that our efforts have made such a positive impact for you. We deeply appreciate your loyalty and trust over the years, and we look forward to continuing to support you with all your insurance needs for many more years to come. Thank you again for being a valued part of our State Farm family! Warmest regards, Jim Young & Team"
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Dhiren Lakhani

November 18, 2025

5  out of  5
rating by Dhiren Lakhani
"My family has been with Jim Young State Farm for decades, and I cannot say enough good things about this agency. Their greatest asset is their truly customer centered approach. The agents consistently go the extra mile to take care of any needs we have, and they have earned a level of loyalty that very few companies achieve with our family. Our go to agent is Kendra Sieck, and I could not offer higher praise. Her demeanor is warm and genuine, almost like a caring sister. She will hold you accountable when needed, but she will also respond quickly and resolve any issue without hesitation. We are deeply grateful for Kendra and for the way she has supported our family throughout the years."
We responded:
"Thank you so much for your kind words and loyalty over the years! We're thrilled to hear that Kendra and our team have been able to provide the care and support your family deserves. We look forward to continuing to serve you!"
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Lia Knul

November 18, 2025

5  out of  5
rating by Lia Knul
"Brent and Kendra are amazing! They are very helpful and fast at answering questions."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Brent and Kendra were able to assist you quickly and effectively. Your feedback means a lot to us and motivates our team to keep providing the best service possible. If you ever have more questions, don’t hesitate to reach out!"
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David Cox

November 17, 2025

5  out of  5
rating by David Cox
"Decided to return to State Farm after 3 years and Jim Young’s agency and specifically Brent Burgess made the return seamless; could not have made the transition any easier. Thank you, Brent!"
We responded:
"Thank you so much for your kind words and for choosing to return to State Farm! We’re thrilled to hear that Brent and our agency made your transition seamless. We truly appreciate your trust and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!"
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Rebecca Meris

November 17, 2025

5  out of  5
rating by Rebecca Meris
"Wonderful experience. Thank you Brent for your kindness. We look forward to working with you in the coming seasons."
We responded:
"Thank you for your wonderful feedback! Brent truly appreciates your kind words, and we’re excited to continue working with you in the coming seasons. Please don’t hesitate to reach out if you need anything! "
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Tony Anderson

November 17, 2025

5  out of  5
rating by Tony Anderson
"Great people. Professional and prompt. Easy to work with. Thanks Kendra"
We responded:
"Thank you for your kind words. We’re thrilled to hear you found our team professional, prompt & easy to work with. It was a pleasure working with you, and we look forward to assisting you again in the future. "
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Brandon

November 4, 2025

5  out of  5
rating by Brandon
"Thanks to Liz and Angie they’ve both looked out for me as much as possible. Definitely deserve a raise!"
We responded:
"We really appreciate your kind words! Liz and Angie are dedicated to taking care of our clients, and it’s wonderful to know their efforts made a difference. Thanks for choosing us for your insurance needs!"